I recently stayed in the Motel * on Delk Road in Marietta Georgia the first room I was...

GetHuman-toericpa's customer service issue with Motel 6 from February 2019

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The issue in GetHuman-toericpa's own words
I recently stayed in the Motel * on Delk Road in Marietta Georgia the first room I was given the bathroom floor was rolling back up so bad that they switch me to another room which the tub need resurfacing and there was painting like the disintegration of the wall and like damage in the heating unit was damaged and was not working but had no filter or anything on it I took video images and recorded what was in the rooms that were of a place that was uninhabitable I tried to get ahold of the general manager and the I guess the secondary person but I was given the runaround since she was in meetings and doing a front desk clerk will go back to ask for her she would come out and say she's either not there or she's in another meeting but she would always leave the front desk to go back and let the person come up with another reason and saying the person wasn't there when I asked to step outside and I believe I saw that person walk out that the office they will not call me back when I go there I keep getting the runaround and this is very unprofessional so and I paid for a room that would be comfortable but I didn't get a room that ultimate not have heat and I had to fear of some type of mold or deterioration in this room.

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Motel 6

Customer service issue
Reported by GetHuman-toericpa
Feb 19th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1893 others
1 customer following this


GetHuman-toericpa started working on this issue
Feb 19th, 2019 8:20pm