We stayed at the motel * at ***** Katy freeway in Katy Texas for the dates of December...

GetHuman-lorands's customer service issue with Motel 6 from December 2018

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The issue in GetHuman-lorands's own words
We stayed at the motel * at ***** Katy freeway in Katy Texas for the dates of December * and December *. We had to drive home to Illinois the morning of the *th. There were parties on the *nd and *rd floors until *am December *th. The noise was loud and the smell of cannibas was so strong and permeating our room to the point that my throat burned. Hotel management was informed and stated they did have a list of complaintants but because of their only being * available person in the evening, they were unable to control the partiers. Our whole purpose of getting a room was to be rested for the trip home. Needless to say we were not. In addition, even with management aware of the situation the prior evening, refused any type of compensation. Therefore, since what I paid for is NOT what I received,. I would appreciate a full refund to my account for the evening of the *th. Lori and Andrew Gilbertson. ***-***-****. PO box ***. Beardstown Illinois. *****

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Motel 6

Customer service issue
Reported by GetHuman-lorands
Dec 10th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1446 others
0 customers following this

Timeline

GetHuman-lorands started working on this issue
Dec 10th, 2018 3:12pm