There are multiple rooms at this Motel * with no working heaters and yet representativ...

GetHuman-ttct's customer service issue with Motel 6 from November 2018

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The issue in GetHuman-ttct's own words
There are multiple rooms at this Motel * with no working heaters and yet representatives put guest in those rooms when it’s *** if not colder outside . The guess complain about no heat in there room and yet nothing is done about it. I was A fortunate one who got moved to a warm room because of the plumbing in one room and the heater didn’t work so I got electric heater. Today’s my checkout day my car does not have a heater so I’m trying to stay as late as I can to leave meanwhile I’m in the office getting coffee two guest walking and complaining about no working heaters in the room and how they called the office complaining about it and nothing was done they had to sleep with covers on and a jacket all night so they didn’t freeze. Now this is crazy something needs to be done about this place and how they are treating your guess. It is giving motel * a bad name ! Today is my birthday November **th **** the one guess is in room *** and I took him my heater meanwhile there was another guest in the office complaining about the same thing in another room . *Motel * Idaho St., Elko, NV *****

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Motel 6

Customer service issue
Reported by GetHuman-ttct
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1316 others
1 customer following this

Timeline

GetHuman-ttct started working on this issue
Nov 10th, 2018 3:55pm

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