I had an issue at your Motel * located at West Saginaw Hwy. Lansing Mi ***** , I have s...

GetHuman-hayyou's customer service issue with Motel 6 from October 2018

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The issue in GetHuman-hayyou's own words
I had an issue at your Motel * located at West Saginaw Hwy. Lansing Mi ***** , I have stayed at this specific hotel many times and have had no issues until Sun. Oct. **th approximately a half hr after paying for my room Brendon the manager stopped me as im walking past the office heading back to my room and tell me that he remembers me from an incident that happened *years ago and that im not allowed to rent form that location and as i continued to ask what the situation from * years ago he would disclose this information and told me that i know what i did and that he would not be refunding me i was allowed to stay that night and check out on Mon the **th so i tell my father about the situation and he proceeded to call Brendon and try and ask what he was talking about that there has been no issues this was the *rd day i had stayed at this location and i have stayed there approximately *** times in the last few months and just now he is stating i cannot stay there. After that Brendon calls my room *** and tells me now i have to leave that i cannot stay there for Sun the **th i have to now leave he first said i had and issue * years ago then it was i had to much traffic to my room that people were calling then he later said it was because im not even ** which i am he harressed me and is not a good employee

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Motel 6

Customer service issue
Reported by GetHuman-hayyou
Oct 30th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1239 others
0 customers following this

Timeline

GetHuman-hayyou started working on this issue
Oct 30th, 2018 3:26am

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