I was bitten by bed bugs for two night. I had to leave the second night it was so bad after being assured there was none the first night.

GetHuman1387461's customer service issue with Motel 6 from October 2018

Help with my Motel 6 issue
The issue in GetHuman1387461's own words
My husband and I along with our kids rented room *** at motel * on Waterloo St in Stockton CA and the first night we stayed we had been bit and all that was done was they put on fresh sheets. I was informed the room was well Clean nothing to worry about. I ended up leaving some time in the night when I physical seen bed bugs crawling up the side. My husband brought them to the manager on toilet paper and the manager said you can leave if you want I have no rooms availabil and can't refund you. My daughter's arms are swollen with bite the owner as well as the manager have seen them and we were not in least composated. My husband's name is Joseph Lujan I have picture of the bites as well as receipt. I was charged ** the first night and ** for the second and for some odd reason my receipt states ** fo both although it * dollars is not a big fuss it just didn't seem professional.

GetHuman1387461 did not yet indicate what Motel 6 should do to make this right.

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Motel 6

Customer service issue
Reported by GetHuman1387461
Oct 21st, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 1189 others
0 customers following this
Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6

Timeline

GetHuman1387461 started working on this issue
Oct 21st, 2018 10:04pm
GetHuman1387461 confirmed the issue is fixed. Hooray!
Oct 21st, 2018 10:21pm

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