I recently stayed * nights at the Motel * location in Lantana due to my home having roo...

GetHuman943482's customer service issue with Motel 6 from August 2018

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The issue in GetHuman943482's own words
I recently stayed * nights at the Motel * location in Lantana due to my home having roof damage caused by Hurricane Harvey my roof collapsed forcing my family and I to find another home in short notice. Upon my stay I requested a smoking room I asked to be transferred to a double bed and would even wait had I known it wasn't a smoking room.There were no signs indicating the room was non smoking I went the following day to make my * night stay with Motel * again and I was told I was on the DO NOT RENT list the receptionist stated the only way this would happen is if I caused a disturbance or Law enforcement was notified. As of today ********** I called to speak with a manager again and no luck. Please let me know what I can do to be able to rent again due to the lack of communication on the front desk behalf.
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Motel 6

Customer service issue
Reported by GetHuman943482
Aug 2nd, 2018 - 9 mons ago
I have an issue with Motel 6 too
Fixed
Seen by 4 customers so far
Similar issue to 631 others
0 customers following this
Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
Timeline
GetHuman943482 started working on this issue
Aug 2nd, 2018 5:41pm
GetHuman943482 indicated the issue is not fixed yet.
Aug 2nd, 2018 6:43pm
GetHuman943482 indicated the issue is not fixed yet.
Aug 3rd, 2018 6:45pm