ref:***D**k**F.*****c*h*Y*F:ref**Thank your for your intervention on this matter.**But...

GetHuman1626219's customer service issue with Moneygram from November 2018

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The issue in GetHuman1626219's own words
ref:***D**k**F.*****c*h*Y*F:ref**Thank your for your intervention on this matter.**But it is so disappointing that my daughter his still suffering to collect the equivalent of just only ** euro. * N**,*** Naira from your agent in Nigeria since on the **th of November'***I was guaranteed by Postepay office where the money was transferred from in Italy and that make mistake of spelling, that the issue of mistake in my name 'u' instead of 'o' that coursed the confusion as been resolve*and that my daughter should go and approach your agent for collection., **She did that today again **********. But the agent are still insist telling her that the money is withheld by moneygram. *That she has to get another code for the transaction before money can be release. Basically a fresh transaction for the money to be pay to her.*It is so confusing, please Sir*Ma, kindly advice on what to do at this junction. This school girl has suffer enough.**Your Sincerely
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Moneygram

Customer service issue
Reported by GetHuman1626219
Nov 26th, 2018 - 10 mons ago
I have an issue with Moneygram too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1626219 started working on this issue
Nov 26th, 2018 11:50am