My name is Deborah(debbie) Rawlins. I have found that my acct. Has been having money ta...

GetHuman5888099's Refund or Suspicious Charges issue with Microsoft - Tech Support from March 2021

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Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman5888099's own words
My name is Deborah(debbie) Rawlins. I have found that my acct. Has been having money taken off for X-Box games I did not give permission for. My * accounts are greendot accounts. Those numbers are (*). **** **** **** **** and (*). **** **** **** ****. Throughout Feb.** ** til Feb.**th** my account was charged for many X-Box games or misc.items I did not give permission for. I am very upset. And the other fees that pertained along with the purchases. This has costed me my whole disability check for Feb.**. The account it went on was for Tristan Bauer. *****@***.com or TristanB*** windows ** X-Box. The amounts and dates are as follows. Feb. ** ** -**.** (not really sure of) Feb. **- **.**, **.** , and *.** plus fees. Then Feb. **, **. -**.***fees. Then, Feb.**th**- **.**, ***.**, ***.** , **.**, and **.***all fees. Then on Feb.**th , (this only one ?)**.**. )And **.**, and **. *** all fees. These are all for X-Box items. I would like very much to have this put back into my account as I am an elderly person and your company has taken advantage of my account via without my request or permission. Please don't ignore this . this is all the money I had and need to get my bills caught back up.please return some answers as soon as possible or call my phone at *** *** ****as soon as you have my refund put back into my account. Thank you So much for your time . sincerely Deborah(Debbie) Rawlins.

GetHuman5888099 did not yet indicate what Microsoft - Tech Support should do to make this right.

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Microsoft - Tech Support

Refund or Suspicious Charges issue
Reported by GetHuman5888099
Mar 25th, 2021 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 8352 others
0 customers following this

Timeline

GetHuman5888099 started working on this issue
Mar 25th 8:40pm