If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-joyzart's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-joyzart may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman-joyzart's own words
I have a contract with a company that uses remote technology to help me with issues. They do a monthly checkup. After the last checkup my premium malware bytes program was reduced to the free version which they did not notice. The licensing key was missing. They did not notice that. Because they were trying to sell me a ransomware plan it felt like a setup. Is it possible for this to happen by itself.
GetHuman-joyzart did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman-joyzart fixed the problem
We are waiting for GetHuman-joyzart to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians