I’ve been trying to sign into my Microsoft email: *****@***.com for over an hour. i for...

GetHuman5463489's customer service issue with Microsoft - Tech Support from November 2020

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The issue in GetHuman5463489's own words
I’ve been trying to sign into my Microsoft email: *****@***.com for over an hour. i forgot the password for it, but i’ve been trying to do the recovery steps. i’ve done it three times, each time giving my name, credit card number, and xbox live ID, but each time it tells me i’m not giving enough information. I have never sent an email from the account, only received emails, so I can’t fill that part out. Please help, i am beyond frustrated right now, I don’t want to have to rebuy the game I am using this email for, because that would cost me a lot of money and time. Please help.

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman5463489
Nov 14th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 6613 others
0 customers following this

Timeline

GetHuman5463489 started working on this issue
Nov 14th, 2020 9:51pm