I purchased a new HP computer, with Windows **. Because I had an older version of Offi...

GetHuman-vmiservi's Technical Support issue with Microsoft - Tech Support from August 2020

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The issue in GetHuman-vmiservi's own words
I purchased a new HP computer, with Windows **. Because I had an older version of Office Home and Student (****), I purchased and downloaded the current **** version. My old computer also had Windows **. My problem is when I restored my files from the old version to the new version, all my files through the year **** transferred, but not for the years ****, ****, and ****. Is there a way I can find the lost files?*Thank you, Barbara

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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman-vmiservi
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 5671 others
0 customers following this

Timeline

GetHuman-vmiservi started working on this issue
Aug 26th 10:09pm