Hi, Iam using Microsoft surface pro *. Purchased one year *months ago. Issue is that af...

GetHuman2615198's Technical Support issue with Microsoft - Tech Support from March 2019

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The issue in GetHuman2615198's own words
Hi, Iam using Microsoft surface pro *. Purchased one year *months ago. Issue is that after changing it ***%, and shut down the surface, battery is draining completely in just *days even in shutdown mode. Then, when I plug in the charger, my surface takes one and half hours to wake up. I tried all possible methods such as forced restart, surface diagnostic tool, troubleshooter etc. How do I fix the issue. Pl advice
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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman2615198
Mar 28th, 2019 - 25d ago
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GetHuman2615198 started working on this issue
Mar 28th 9:05am