Microsoft stole my friends money after he sent me the full version of "MineCraft on Win...

GetHuman2230334's customer service issue with Microsoft - Tech Support from February 2019

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The issue in GetHuman2230334's own words
Microsoft stole my friends money after he sent me the full version of "MineCraft on Windows **" with a redemption code. After I tried to use the code, the store said I already owned the game (which I did, but it was the demo version that came with the computer) and after I tried to redeem it again, it said I already redeemed it and couldnt do it again. Now my order history says I purchased the game when I redeemed the code, but I still only have the demo, and I'm still being given the prompt to buy the full game despite this.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman2230334
Feb 18th, 2019 - 8 mons ago
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GetHuman2230334 started working on this issue
Feb 18th 2:55am
GetHuman2230334 confirmed the issue is fixed. Hooray!
Feb 18th 7:17am