If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2217319's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2217319 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
The issue in GetHuman2217319's own words
I received a call from my own cell phone number saying it was Microsoft and that my account had been infiltrated by two foreign entities. The caller said my Microsoft service would be stopped immediately if I did not press * to talk to a representative. This sounded like a scam so I hung up. Can you check my account and let me know if I need to take any action. I have a number********** that was given to me before by Microsoft. I also have a password if needed.
GetHuman2217319 did not yet indicate what Microsoft - Tech Support should do to make this right.
I have an issue with Microsoft - Tech Support too
How GetHuman2217319 fixed the problem
We are waiting for GetHuman2217319 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Microsoft - Tech Support customer problems.