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Before contacting them, items GetHuman1687559 may need:
Software Version, Browser, Email on Account, Phone Number on Account, Computer or Phone Type, and Name of Account Holder
Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1687559's own words
trying to get outlook usable and have a stupid verify account part where you need to put a phone number to texted a code . contrary to popular belief not everbody has a cell phone and no other options are offered so alot of what I want to do can't be done with my level of knowledge makes my computer less important. none of the online help for outlook addresses this issue round and round very frustrating
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