I need to change my Outlook **** email account settings from POP to IMAP so that I can...

GetHuman973579's customer service issue with Microsoft - Tech Support from August 2018

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The issue in GetHuman973579's own words
Change the settings on me Outlook email account from POP to IMAP ... I need to change my Outlook **** email account settings from POP to IMAP so that I can continue to receive email from my provider Xfinity*Comcast. I followed their instructions, but it didn't change the settings
I followed all the directions Xfinity gave me to change the settings, but, the settings did not change
By calling me and telling me how to effect the change.
For many years, more than **.
I have an issue with Microsoft - Tech Support too
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Microsoft - Tech Support

Outlook **** using Xfinity*Comcast as my server
Customer service issue
Reported by GetHuman973579
Aug 10th, 2018 - a yr ago
I have an issue with Microsoft - Tech Support too
Not resolved
Seen by 9 customers so far
Similar issue to 2326 others
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GetHuman973579 started working on this issue
Aug 10th, 2018 12:27am