You texted my home phone. I do not text. I expected an e-mail. Why do you not e-mail...

GetHuman-manfaido's customer service issue with Microsoft - Tech Support from June 2018

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The issue and preferred resolution, in GetHuman-manfaido's own words:
The problem I ran into: You texted my home phone. I do not text. I expected an e-mail. Why do you not e-mail the Code?
I trust that Microsoft - Tech Support will make this right and come up with a resolution that is fair.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-manfaido
Jun 25th, 2018 - 2 mons ago
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GetHuman-manfaido started working on this issue
Jun 25th 11:03pm