i cant download app on my surface pro

GetHuman817323's customer service issue with Microsoft - Tech Support from June 2018

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The issue in GetHuman817323's own words
The problem: i cant download app on my surface pro
GetHuman817323 did not yet indicate what Microsoft - Tech Support should do to make this right.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman817323
Jun 25th, 2018 - 4 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 2 customers so far
Similar issue to 1329 others
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GetHuman817323 started working on this issue
Jun 25th 6:32am