Can not connect my vpn - Logging on to Microsoft office - My account has been compromised

GetHuman625891's customer service issue with Microsoft - Tech Support from April 2018

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The issue in GetHuman625891's own words
Logging on to Microsoft office ... Can not connect my vpn
My account has been compromised
Check if my account was added to a local user account
I have an issue with Microsoft - Tech Support too
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Microsoft - Tech Support

Microsoft word but the family acct is ***
Customer service issue
Reported by GetHuman625891
Apr 24th, 2018 - 8 mons ago
I have an issue with Microsoft - Tech Support too
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Seen by 4 customers so far
Similar issue to 6155 others
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Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder
Timeline
GetHuman625891 started working on this issue
Apr 24th 8:24pm