I'm trying to upgrade from a Stylo * to a Stylo * using the same SIM card I currently h...

GetHuman5885639's customer service issue with Metro PCS from March 2021

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The issue in GetHuman5885639's own words
I'm trying to upgrade from a Stylo * to a Stylo * using the same SIM card I currently have service your customer support says they cannot do it because the person I bought the phone from need to cancel their account first I need y'all to look at my history and see that I pay a monthly bill that's been a customer for years you don't need to go ahead and switch this over I'm not stolen this phone... I'm upgrading phone number ***-***-****

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Metro PCS

Customer service issue
Reported by GetHuman5885639
Mar 25th, 2021 - a month ago
Not resolved
Seen by 7 customers so far
Similar issue to 14794 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman5885639 started working on this issue
Mar 25th 1:21pm
GetHuman5885639 shared this issue with friends on Facebook
Mar 25th 1:22pm