I would appreciate credit for the month was paid on the suspendid device that had been lost

GetHuman4748077's customer service issue with Metro PCS from May 2020

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The issue in GetHuman4748077's own words
Get one month credit for the device that was suspendid that was paid for ... My husband lost his phone ****** called insurance to start claim. Now iv paid my entire bill ****** for both devices. For which one device was not in service for the month. I would like to know in addition to paying the deductable. Would you please provide credit for this months bill on the the device that had no service for april please
Frustrating if I cannot be accommodated
Metro PCS can make this right by applying the credit for the suspended device that was paid
I am a new customer and would appreciate some good customer service
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Metro PCS

Lg Stylo *
Customer service issue
Reported by GetHuman4748077
May 1st, 2020 - 10 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 11895 others
0 customers following this
Items needed
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Name on account


GetHuman4748077 started working on this issue
May 1st, 2020 12:09am