I purchased a brand new phone from metro about a week week and a half ago. I asked him...

GetHuman3800198's Device Support issue with Metro PCS from October 2019

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The issue in GetHuman3800198's own words
I purchased a brand new phone from metro about a week week and a half ago. I asked him the day I purchased it if they are putting a screen protector on it, which she told me no they don't do that. as long as I've been dealing with metro they always put a screen protector on it the day you purchase it. She told me they were busy and to come back another day. I've been having issues with the speaker on it and flickering. Last night my phone dropped shattered the whole front glass. I asked them if they would still under contract to let me bring my phone in haven't looked at for the problems but because the glass is broken they will not do anything for me with my phone. I am not happy with the way it's been working needed to know what I can do about this and to talk to somebody about not having my screen protector which caused me to not be able to bring my phone in at all to be replaced or looked at. I am extremely upset over this considering I paid $*** for it. Please get back with me *** *** ****

GetHuman3800198 did not yet indicate what Metro PCS should do to make this right.

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Metro PCS

Device Support issue
Reported by GetHuman3800198
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 47168 others
0 customers following this

Timeline

GetHuman3800198 started working on this issue
Oct 20th, 2019 11:34pm

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