I have been a long time customer but recently both the Stores & Customer Service people...

GetHuman2957433's payment arrangement issue with Metro PCS from May 2019

Help with my Metro PCS issue
Top Tip from another customer
If you are unable to make a payment or need a refund for a payment you will need to contact Ocwen immediately.
The issue in GetHuman2957433's own words
I have been a long time customer but recently both the Stores & Customer Service people from the phone have become plain rude. I was running low on Data, I topped up Paying the $* cash, then put $** credit to my account. So if I encountered this issue again it's covered. I just Topped up and now my Phone is "Suspended" because of non-payment online. Now who do I address on this issue or do I just go to AT&T and come home dump **** Options Contracts into the market??
GetHuman2957433 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman2957433 fixed the problem
I took a * pound hammer and smashed the phone. I feel better ** going to AT&T then to Ameritrade
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Metro PCS

payment arrangement issue
Reported by GetHuman2957433
May 21st, 2019 - a mon ago
I have an issue with Metro PCS too
Fixed
GetHuman2957433 shared how to fix
Seen by 2 customers so far
Similar issue to 37362 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman2957433 started working on this issue
May 21st 1:51am
GetHuman2957433 confirmed the issue is fixed. Hooray!
May 21st 1:51am