MAY **, *****METROPCS**** BROAD STREET*NEWARK, NJ ******To Whom It May Concern:*I’ve be...

GetHuman-teenal's customer service issue with Metro PCS from May 2019

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The issue in GetHuman-teenal's own words
MAY **, *****METROPCS**** BROAD STREET*NEWARK, NJ ******To Whom It May Concern:*I’ve been a customer for a month with Metro pcs and I’ve had nothing but inconsistency with Google email and now payment of $**.** not posted to the account major issue now my service is suspended because I have funeral today for relative. Customer Care can’t help major issues number * now with me. My aunt is own my account and she is cremated her son today so I have to communicate with her and her children to check her status. I’m one of her care giver. No one can really assist me and I’m not freaking happy with the issues at hand. Spoken with site at *** Broad Street Newark N.J. ***** *-***-***-**** gave me *-***-***-**** to contact. I will not promise my tone when getting matter resolved until I pay difference on bill on Tuesday, May **, ****. I need my service restored until I finish my payment on Tuesday, May **, ****. I’m told that $**.** of the $**.** is not refundable WTH shy madness now. Representative did not process my data at all on Friday really. Customer Care can’t assist me really. I should have my bill adjusted for the balance than with all this madness and miscommunication credit for all he headaches I’ve endured. For any questions please feel free to contact me directly *-***-***-**** work phone. **Thank you for your cooperation in this matter.**Sincerely yours,*Tena L. Wilson**-***-***-****

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Metro PCS

Customer service issue
Reported by GetHuman-teenal
May 20th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 37321 others
0 customers following this

Timeline

GetHuman-teenal started working on this issue
May 20th, 2019 2:36pm
GetHuman-teenal indicated the issue is not fixed yet.
May 20th, 2019 6:45pm
GetHuman-teenal indicated the issue is not fixed yet.
May 21st, 2019 2:58pm
GetHuman-teenal indicated the issue is not fixed yet.
May 23rd, 2019 3:06pm

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