Yes I would like to request a unlock code for my Moto e* plus not that I want to leave...

GetHuman2460630's customer service issue with Metro PCS from March 2019

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The issue in GetHuman2460630's own words
Yes I would like to request a unlock code for my Moto e* plus not that I want to leave MetroPCS I will still stay with MetroPCS it's just that I need the unlock code because I think that's the problem why my phone will not activate , and when I go into my phone it still has the old phone number instead of my new phone number that MetroPCS provided me with. My account * ***-***-**** and my Moto e* plus imei * is...***************...so I hope y'all check into this ASAP and I would really appreciate it if I can get the Sim unlock code!! Thanks in advance!!
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Metro PCS

Customer service issue
Reported by GetHuman2460630
Mar 12th, 2019 - 5 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 18 customers so far
Similar issue to 32939 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman2460630 started working on this issue
Mar 12th 1:25pm