I paid my bill like I do every month on time only to find out later that you guys doubl...

GetHuman-jacobfit's customer service issue with Metro PCS from March 2019

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The issue in GetHuman-jacobfit's own words
I paid my bill like I do every month on time only to find out later that you guys double charged my bank account and gave me one reference number being that a lot of fraud is going on and people make mistakes i called to see about my refund or one month credit i was due only to be hung up on by rude agents that have no business in customer service but also to whatever manager refused to get on the phone for the three hours i was trying to get this fixed so I'm going to need a response from you guys cuz in the morning I'm going to get my bank statement showing the back to back charges and taking it straight to my lawyers office and you my friend at fox news and will begin litigation for embezzlement and bank fraud
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Metro PCS

Customer service issue
Reported by GetHuman-jacobfit
Mar 1st, 2019 - 3 mons ago
I have an issue with Metro PCS too
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Seen by 7 customers so far
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Items needed
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Name on account