My bill apparently has not been paid. My credit card number has been changed, and I do...

GetHuman-leesarta's customer service issue with Metro PCS from February 2019

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The issue in GetHuman-leesarta's own words
My bill apparently has not been paid. My credit card number has been changed, and I do not yet have the new number. I cannot reach a person at metro PCS , and I do not know why your company has not received notification of the change since everybody else has. * I did talk with someone at MetroPCS, who could not seem to locate my account because my info seems to be different from what he has! My pin * ********, grew up on **th. * What would you recommend?
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Metro PCS

Customer service issue
Reported by GetHuman-leesarta
Feb 28th, 2019 - 3 mons ago
I have an issue with Metro PCS too
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Seen by 1 customer so far
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GetHuman-leesarta started working on this issue
Feb 28th 3:26pm