Want to suspend one of my lines. My account is under Kimberly Woodall with high securit...

GetHuman2219661's customer service issue with Metro PCS from February 2019

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The issue in GetHuman2219661's own words
Want to suspend one of my lines. My account is under Kimberly Woodall with high security password, rolltide******, my number is ********** and I want to suspend the ********** line and I also need to change my high security password! I don't get much service here where I am staying, one bar of any so it wouldn't make the call to u. I have an email of *****@***.com also to get in touch with me. Please if u can suspend the line and let me know that has done at least and let me know what else and how I can accomplish the other issue, the person that has that line is going to jail and has not been paying their part of the bill, only I have paid the bill in full every month. They have the high security password also is why it needs changed! I can give my past passwords or whatever u need. Thank u so much for ur time and help!
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Metro PCS

Customer service issue
Reported by GetHuman2219661
Feb 16th, 2019 - 8 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
Similar issue to 30723 others
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Timeline
GetHuman2219661 started working on this issue
Feb 16th 3:24am