I have been deployed by my unit and called metro pcs for my phone to be sim unlocked i...

GetHuman-lazerbea's customer service issue with Metro PCS from February 2019

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The issue in GetHuman-lazerbea's own words
I have been deployed by my unit and called metro pcs for my phone to be sim unlocked i was told that i was * days short of the *** day active service rule but being enlisted and getting deployed i was still eligible to unlock my phone just had to take a copy of deployment orders to a store and that would be that. So i head to the store and show my paper work to the agent who then calls a help center after ** **mins of them talking asking me quetions i was informed i had to go to a corporate store which the closest one is in redding California, mind you i live in grants pass oregon with proof I'm going to fort benning Georgia ... Ive called my local news channel to run a story and i haven't gotten any word back from metro who assured someone would call today
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Metro PCS

Customer service issue
Reported by GetHuman-lazerbea
Feb 15th, 2019 - 8 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-lazerbea started working on this issue
Feb 15th 1:42am