I have been deployed by my unit and called metro pcs for my phone to be sim unlocked i...
GetHuman-lazerbea's customer service issue with Metro PCS from February 2019
Help with my Metro PCS issue
Next: our robot will wait on hold for GetHuman-lazerbea to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-lazerbea's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-lazerbea's own words
I have been deployed by my unit and called metro pcs for my phone to be sim unlocked i was told that i was * days short of the *** day active service rule but being enlisted and getting deployed i was still eligible to unlock my phone just had to take a copy of deployment orders to a store and that would be that. So i head to the store and show my paper work to the agent who then calls a help center after ** **mins of them talking asking me quetions i was informed i had to go to a corporate store which the closest one is in redding California, mind you i live in grants pass oregon with proof I'm going to fort benning Georgia ... Ive called my local news channel to run a story and i haven't gotten any word back from metro who assured someone would call today
GetHuman-lazerbea did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-lazerbea fixed the problem
We are waiting for GetHuman-lazerbea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Metro PCS customer problems.