I was elegible for an upgraded phone so i bought a samsung galaxy j* prime. origanally...

GetHuman-defeudis's customer service issue with Metro PCS from January 2019

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The issue in GetHuman-defeudis's own words
I was elegible for an upgraded phone so i bought a samsung galaxy j* prime. origanally I went in to ask for assistance, my LG Tribute, well I couldnot open it,problems with my memory. The assistant said he could not help unless I could give the info needed. Now, yes he said I could up grade, so for ***.$ I picked a Samsung Galaxyj* prime, well this phone is nothing short of a constant headace every time I try to turn it on. Over and over again the phone will not stay on, again,and again i'm continually haveing to start the process yet three times again,and hoping it works. I got this phone in hopes of an upgraded, not something not working. I cannot get out due to surgery,or I would have gone back to the boostmobile I bought it from, but I am now homebound.
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Metro PCS

Customer service issue
Reported by GetHuman-defeudis
Jan 15th, 2019 - a mon ago
I have an issue with Metro PCS too
Fixed
Seen by 5 customers so far
Similar issue to 27817 others
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Items needed
8 Digit PIN
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Timeline
GetHuman-defeudis started working on this issue
Jan 15th 5:47am
GetHuman-defeudis indicated the issue is not fixed yet.
Jan 24th 11:54am