I just got a Stylo * yesterday and at first the service was working but then it just s...

GetHuman-boygamer's customer service issue with Metro PCS from December 2018

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The issue in GetHuman-boygamer's own words
I just got a Stylo * yesterday and at first the service was working but then it just stopped. I couldn't make or receive calls on data and internet connection wasn't working. I called customer support and they said my number the store representative wasn't in you guys system. I went to the store today but another employee said that they couldn't help me with it because they wasn't the one who gave me the phone. I don't understand what I'm supposed to do
They don't think I have an account already open cause the store representative gave me a number that my name is not under or anybody's elses
Giving me the service I paid for and that they told me that I would get
I have an issue with Metro PCS too
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Metro PCS

Customer service issue
Reported by GetHuman-boygamer
Dec 2nd, 2018 - 6 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 14 customers so far
Similar issue to 23744 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-boygamer started working on this issue
Dec 2nd, 2018 8:46pm
GetHuman-boygamer indicated the issue is not fixed yet.
Dec 2nd, 2018 9:09pm