I received an email from this third party after paying the phone bill and am not sure i...

GetHuman1488772's customer service issue with Metro PCS from November 2018

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The issue in GetHuman1488772's own words
I received an email from this third party after paying the phone bill and am not sure if this is legit. My husband paid for it on MetroPCS. Why is visa debit card being charged $*.** processing fee though it was paid online?:**CellPay Receipt****** Bluebonnet Dr*Stafford TX ********** cellpay (*** ****) ******@***.com*https:**www.cellpay.us*****-**-**** **:**:***Transaction ID *************Marie Calinisan***** Atlantic Blvd Apt E** Jacksonville FL ******Card: XXXX**********@***.com*Metro PCS ***********Metro PCS $**.** Refill *Carrier Fee: $**.***Processing Fee: $*.***Total: $**.***I HAVE AGREED TO THE TERMS AND CONDITIONS.*Note: Carrier Fees will show from chosen carrier platform and*Processing Fees will show as CELLPAY OR GETCELLPAY on your bank account.*Your IP Address is ****:fb**:bc**:**a*:***e:**b*:*d**:cf*
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Metro PCS

Customer service issue
Reported by GetHuman1488772
Nov 4th, 2018 - a mon ago
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Seen by 3 customers so far
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GetHuman1488772 started working on this issue
Nov 4th 4:54am