Someone stole my phone at CSL plasma. There was a couple of security cameras pointing a...

GetHuman1382247's customer service issue with Metro PCS from October 2018

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The issue in GetHuman1382247's own words
Someone stole my phone at CSL plasma. There was a couple of security cameras pointing at it and also a security guard on the property. The person turned the phone off, so its hard to track. The I phones have a feature on there phones that tracks a phone when its turned off. Why cant metro design phones with the same tracking technology. If someone can help me with this problem I would greatly appreciate it.
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Metro PCS

Customer service issue
Reported by GetHuman1382247
Oct 20th, 2018 - 24d ago
I have an issue with Metro PCS too
Not resolved
Seen by 2 customers so far
Similar issue to 19407 others
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Timeline
GetHuman1382247 started working on this issue
Oct 20th 6:19pm