I purchased an LG Q** from your Flatbush Ave store on Oct ** ****, however when i got...

GetHuman1371804's customer service issue with Metro PCS from October 2018

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The issue in GetHuman1371804's own words
I purchased an LG Q** from your Flatbush Ave store on Oct ** ****, however when i got home i discovered that the item was too small compared to what i wanted. I returned today to return or exchange but your very rude Associate told me that it cannot be returned or exchange. I was right next to a customer when the supervisor told her that can get a refund if she not satisfied. I respect your policy but is the a double standard? I have been wit your company for more than * years and never had a problem. Thanks for a speedy reply. Roxanne
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Metro PCS

Customer service issue
Reported by GetHuman1371804
Oct 18th, 2018 - a mon ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
Similar issue to 19145 others
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Timeline
GetHuman1371804 started working on this issue
Oct 18th 8:34pm