Their Long Term Customers get * Incentive

GetHuman-jamieofs's customer service issue with Metro PCS from October 2018

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The issue in GetHuman-jamieofs's own words
Get a decent phone ... I have been a customer for years, I had insurance on my phones until they refused to cover a phone that died for no reason saying I broke it somehow. I am now on my fourth phone in less than a year. I feel like after so long we should be offered a free phone of decent value, seeing as how we have to buy multiples throughout the year. Not to mention my husband and two of my children are on their second and third phones for the year. I love the service, but honestly long time customers get zero incentive.
I have been a customer for quite a while, and have never recieved any incentive
Offering free phone upgrade options for long term customers
I have had MetroPcs off and on for years
Switching to other companies and switching back eventually when other services did not compare
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Metro PCS

Several brands
Customer service issue
Reported by GetHuman-jamieofs
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 18817 others
0 customers following this


GetHuman-jamieofs started working on this issue
Oct 16th, 2018 5:10pm

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