My phone keeps getting a message saying "metro has stopped" and ever since the phone up...

GetHuman-jsmay's customer service issue with Metro PCS from October 2018

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The issue in GetHuman-jsmay's own words
My phone keeps getting a message saying "metro has stopped" and ever since the phone update happened my phone won't charge. My phone is only like * months old! I've tried multiple chargers, different plugs, taking out the battery.. clearing the cache etc.
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Metro PCS

Customer service issue
Reported by GetHuman-jsmay
Oct 12th, 2018 - 4d ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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GetHuman-jsmay started working on this issue
Oct 12th 2:55pm