I need help please. My bill was paid on line on August.*,**** for $**.**. My phone say...

GetHuman1042705's customer service issue with Metro PCS from August 2018

Help with my Metro PCS issue
The issue in GetHuman1042705's own words
I need help please. My bill was paid on line on August.*,**** for $**.**. My phone say's it has been suspended for failure to pay. My bill is not due yet and I have that confirmation number of *********. I have tried calling your customer service number several times and I keep getting the automated voice recording. I called the office in Clovis, N.M and they were no help. I need this fixed as soon as possible. My cell phone is ***-***-****
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Metro PCS

Customer service issue
Reported by GetHuman1042705
Aug 27th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 3 customers so far
Similar issue to 12389 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman1042705 started working on this issue
Aug 27th 6:00pm
GetHuman1042705 indicated the issue is not fixed yet.
Aug 27th 8:53pm