I recently talked to customer support to have my phone unlocked so I could use it on my...

GetHuman-wjaylow's customer service issue with Metro PCS from August 2018

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The issue in GetHuman-wjaylow's own words
I recently talked to customer support to have my phone unlocked so I could use it on my current trip to Odessa, Ukraine.*When I attempted to use my phone with a local SIM card I encountered a message asking for a network unlock code. The local carrier does not require this, so it seems that the phone is NOT unlocked as I was told. I am not happy right now. I have a travel phone that is small and difficult to use that works with the local card, but I really want and need to use my Galaxy S*. The IMEI number is ***************. PLEASE ensure that this phone is in fact unlocked!!!!!!**Thanks*Jay Lowright
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Metro PCS

Customer service issue
Reported by GetHuman-wjaylow
Aug 25th, 2018 - 4 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 7 customers so far
Similar issue to 11975 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-wjaylow started working on this issue
Aug 25th 12:18am
GetHuman-wjaylow indicated the issue is not fixed yet.
Aug 26th 3:34am
GetHuman-wjaylow indicated the issue is not fixed yet.
Aug 28th 4:26am