Have finger print and password*lock on my phone.*The finger print security is not *work...

GetHuman-carrrick's customer service issue with Metro PCS from August 2018

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The issue in GetHuman-carrrick's own words
Have finger print and password*lock on my phone.*The finger print security is not *working and I forgotten my*password and now I can't access*my phone... My name is*Rickey Carr . My account no.is********** Phone no. is** *** *** **** .
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Metro PCS

Customer service issue
Reported by GetHuman-carrrick
Aug 22nd, 2018 - 3 mons ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
Similar issue to 11552 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-carrrick started working on this issue
Aug 22nd 2:29am