Never got help with my issue refund was never issued doesn't surprise me that get human is a needed resource considering. But still never been able to talk to a human so don't know what we have achieved together

GetHuman988396's customer service issue with Metro PCS from August 2018

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The issue in GetHuman988396's own words
Get my money back ... just cant get a human i was helped by Gloria***** on aug* account ********* there was no coverage for * miles around where i was told there was, so the metro promise was explained and i fit all criteria . the phone contact number i was given ********** Gloria*****. i was guaranteed a refund ,i still have the call recorded stating that i needed to port my nymber to a different carrier, then, call cancel my service and refund would be promptly upon my credit card, the dealer is in Olive Branch MS ***** . ph ********** (there num) mine is *** *** **** , Charles Todd I appriciate your assistance honest and sincerely . God Bless *****@***.com
I want my money refunded back to my card
I was a customer for one day I expected coverage in my area the T-Mobile map was incorrect in their coverage
I have called six different phone numbers and since I have had my number ported out as they said I needed to before they can further my refund the automated system will not connect me it just hangs up
I have an issue with Metro PCS too
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Metro PCS

Refund upon Money Paid and no coverage coverage was promised
Customer service issue
Reported by GetHuman988396
Aug 13th, 2018 - a yr ago
I have an issue with Metro PCS too
Fixed
Seen by 13 customers so far
Similar issue to 10521 others
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman988396 started working on this issue
Aug 13th, 2018 11:44pm
GetHuman988396 indicated the issue is not fixed yet.
Aug 14th, 2018 3:35am
GetHuman988396 indicated the issue is not fixed yet.
Aug 14th, 2018 4:07am
GetHuman988396 indicated the issue is not fixed yet.
Aug 15th, 2018 12:36pm
GetHuman988396 indicated the issue is not fixed yet.
Aug 17th, 2018 5:40pm
GetHuman988396 indicated the issue is not fixed yet.
Aug 17th, 2018 6:09pm
GetHuman988396 indicated the issue is not fixed yet.
Aug 17th, 2018 6:10pm
GetHuman988396 indicated the issue is not fixed yet.
Aug 17th, 2018 6:13pm