That *** phone number keeps talking about a Direct TV add! Never connects me to a live...

GetHuman-pauodile's customer service issue with Metro PCS from July 2018

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The issue in GetHuman-pauodile's own words
That *** phone number keeps talking about a Direct TV add! Never connects me to a live person!* On My Metro I made a $*.** payment for more data. Please delete that for me! I do not want to pay more than $***.** a month!* My problem is that I received a "Data alert" that my data is all used up.* But on Twitter I am with PCS and they say that my data is fine.* On my phone I am receiving "No internet service." Or "Not online."* I am using my ALCATEL hotspot unit to be able to use Facebook and other apps.* Please let me know what to do.*Cell: (***) ***-*****PIN: *********Email:
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Metro PCS

Customer service issue
Reported by GetHuman-pauodile
Jul 23rd, 2018 - a yr ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
Similar issue to 8040 others
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Items needed
8 Digit PIN
Phone number
Name on account
GetHuman-pauodile started working on this issue
Jul 23rd, 2018 5:32am