I paid my bill at a location on Pionono And. In Macon Ga.on Friday the fifth of July...

GetHuman-coreywyc's customer service issue with Metro PCS from July 2018

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8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-coreywyc's own words
I paid my bill at a location on Pionono And. In Macon Ga.on Friday the fifth of July **** at **:** am, with associate name TJ a female who me and my wife deal wth on occasions when paying bill at this location and she asked me for my pin .i sometimes forget it and she remembers it . In less than ten minutes she said it done .Then she stepped away from the Kios i was standing infront of and never gave me a reciept for my transaction. To say my bill was paid . but before she didn't give me one but my service was paid, but this time. It was not. now too think about it that why my account is ***.** . We are on the four phone lines for ***.** every month. We first talk too the associate on duty at the store today Sunday July *, **** andd she called TJ and she. Told me she fogot too fix the problem of the ***. ** on our account .********** Corey Wyche Berneda Howard ********** and my two son's. I feel very my violated by her bc i put trust in her and she has great customer skills and to be without my full service that i know i paid for and for her too constantly tell me she fixing problem and i have too use my Cox cable WiFi too contact. Corporate office. Thank you for you time and help

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Metro PCS

Customer service issue
Reported by GetHuman-coreywyc
Jul 9th, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 7001 others
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GetHuman-coreywyc started working on this issue
Jul 9th, 2018 2:13am
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Jul 9th, 2018 2:20am