Metro pcs cancelled my account after I paid my bill. My son broke his phone I gave him...
GetHuman-cadyblue's customer service issue with Metro PCS from July 2018
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The issue in GetHuman-cadyblue's own words
Get my account back with same number but if your not going to do that I want my money back. This is just not right. ... Metro pcs cancelled my account after I paid my bill. My son broke his phone I gave him my phone then metro cancelled my account. They didnt give me enought time to get a replacement. They Also told the store i went to that there was fraudulent activity on my account that’s why they canceled it. This is not true !!! I just needed to get another phone!! ***–***-**** plz I want my account back plz!
GetHuman-cadyblue did not yet indicate what Metro PCS should do to make this right.
I went to the store today. I called CS but they wont talk to you without a phone number! And they de-activated mine. No reason!
I have an issue with Metro PCS too
How GetHuman-cadyblue fixed the problem
Get ahold of a corporate store...after explaining my situation to them they had it all resolved within a hour! These other stores are independently run and it seems like they make up their own rules... by the time I decided to call them that was my last attempt at making my situation right I wasn’t even gonna try anymore it was just too frustrating. But I’m glad I gave it one more shot. Oh and by all means be nice !
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