Well my mother recently separated our lines off the one account and I payed my bill not...

GetHuman-nthewind's customer service issue with Metro PCS from June 2018

10 views | 5903 similar | 0 following
Help with my Metro PCS issue
First: share to improve GetHuman-nthewind's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-nthewind to get a Metro PCS rep on the line!
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-nthewind may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-nthewind's own words
Well my mother recently separated our lines off the one account and I payed my bill not knowing that there was * lines on the bill I payed. I didn't realize til after I payed it. The only line I was responsible for was **********. The other number I accidently paid for was turned off earlier in the month the phone doesn't even exist anymore and was definitely not my responsibility. I'm not trying to get a refund I was just going to see if we could upgrade my account to unlimited data. I know all of this is just a hassle and I really don't want to worry about all the disputes and stuff and I was just seeing if this is a way to remedy the situation. Please and thank you so much for helping me figure this out. I can send the confirmation of payment. My Account number is *********. Conf *********. The name on the account was originally Darinda Ranew. I believe the passcode is ********.

GetHuman-nthewind did not yet indicate what Metro PCS should do to make this right.

How GetHuman-nthewind fixed the problem

We are waiting for GetHuman-nthewind to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nthewind fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-nthewind
Jun 30th, 2018 - 5 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 5903 others
0 customers following this

Timeline

GetHuman-nthewind started working on this issue
Jun 30th, 2018 7:41pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers