dear madam I have tried over * numbers to get a live human customer person. I bought my...

GetHuman-rsmlibby's customer service issue with Metro PCS from June 2018

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dear madam I have tried over * numbers to get a live human customer person. I bought my phone in New Britain CT. and they cannot help me , Corporate office can.t me. I have made payments for over a year on my credit card. Now they say my account is suspended! My bank sataments indicate they have withdrawn payment every month. How can they discontinue my account. I called the store and they say cannot help me, I am a senior citizen, live alone and cannot go to the store and cannot drive or leave the house cardiac condition. Can I get a live person to talk to today before the discontinue my phone.*?
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Metro PCS

Customer service issue
Reported by GetHuman-rsmlibby
Jun 29th, 2018 - 10 mons ago
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Timeline
GetHuman-rsmlibby started working on this issue
Jun 29th, 2018 3:12pm
GetHuman-rsmlibby confirmed the issue is fixed. Hooray!
Jun 29th, 2018 3:18pm