i just bought my phone on a new plan june ** then on june ** my phone wont opperate co...

GetHuman822650's customer service issue with Metro PCS from June 2018

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The issue in GetHuman822650's own words
I'm trying to get a phone that works properly I just bought this phone and it's already malfunctioning and he told me to bring it to a phone repair which cost more money ... i just bought my phone on a new plan june ** then on june ** my phone wont opperate correctly keeps turning on and off the otherized dealer is giving me a hard time replacing
What they don't realize is you don't treat your customers like this good paying customers
I would like to get my phone replaced I think that would be the best thing to do because the phone is not even two weeks old
Well I've been dealing with Metro for some time now and I always pay my bill sometime yada yada yada
I tried talking to him showing the phone explaining my situation which cell confirmed but they said that there's nothing they can do
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Metro PCS

Samsung j*
Customer service issue
Reported by GetHuman822650
Jun 26th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 5487 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman822650 started working on this issue
Jun 26th, 2018 4:47pm
GetHuman822650 indicated the issue is not fixed yet.
Jun 26th, 2018 5:53pm
GetHuman822650 indicated the issue is not fixed yet.
Jun 26th, 2018 5:58pm