My name is Frank Goscinski, I just recently bought a phone from Metro PCS in Pueblo, Co...
GetHuman760688's customer service issue with Metro PCS from June 2018
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The issue in GetHuman760688's own words
My name is Frank Goscinski, I just recently bought a phone from Metro PCS in Pueblo, Colorado on June *rd **** and it was stolen on June *th ****. I had that phone for only * days and it was stolen. i payed insurance on it. Now they are telling me my insuarance doesnt cover it. When I WAS told, the inssurance did cover LOST, STOLEN or DAMAGED phones. The night my phone was stolen, I reported it IMMEDIATELY & asked them to turn off my phone so whoever had couldnt use it. They told me it would take **minutes & the phone would be temporarily dissconnected. It is STILL ON.
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