My phone factoru reset itseld and now licked and cant do anything with it

GetHuman754643's customer service issue with Metro PCS from June 2018

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The issue in GetHuman754643's own words
The problem: My phone factoru reset itseld and now licked and cant do anything with it
GetHuman754643 did not yet indicate what Metro PCS should do to make this right.
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Metro PCS

Customer service issue
Reported by GetHuman754643
Jun 6th, 2018 - 4 mons ago
I have an issue with Metro PCS too
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Seen by 1 customer so far
Similar issue to 150 others
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Timeline
GetHuman754643 started working on this issue
Jun 6th 12:27am