I paid my bill on May **, **** and the service is off now...I thought that they changed...

GetHuman751914's customer service issue with Metro PCS from June 2018

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The issue in GetHuman751914's own words
I paid my bill on May **, **** and the service is off now...I thought that they changed the amount due to $**.** but obviously he did not. Now I have an extension for ** hours and I am very confused. The number in question is ***-***-****. Please explain...thank you.
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Metro PCS

Customer service issue
Reported by GetHuman751914
Jun 5th, 2018 - 4 mons ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
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GetHuman751914 started working on this issue
Jun 5th 2:18pm