I am having problems today with your customer service because I was told to lower my br...

GetHuman684981's customer service issue with Metro PCS from June 2018

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If you need to pay someone else's bill use this link: https://www.metropcs.com/bill-pay.html
The issue in GetHuman684981's own words
I am having problems today with your customer service because I was told to lower my brake plan then I did the customer service agent put it back to I want to get the unlimited $** a month plan with hotspot when they did that it was supposed to be a hundred and twenty for next month and when I went in there to check on it said my bill was undefined so I went to the $** a month plan with hotspot and it raise my bill over $** and the second phone ending in **** does not have unlimited this is the problem
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Metro PCS

Customer service issue
Reported by GetHuman684981
Jun 5th, 2018 - a yr ago
I have an issue with Metro PCS too
Not resolved
Seen by 6 customers so far
Similar issue to 597 others
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GetHuman684981 started working on this issue
Jun 5th, 2018 7:03am